“GREETINGS FROM THE ABODE OF THE GODS”
AND A HAPPY NEW YEAR 2014
I have been dealing with eBay India for quite some time now. Before I begin my rant I want to say that there are lot of really genuine sellers out there, honest traders doing authentic deals, but there are always nicks ready to take buyers on line for a ride and one such trader goes by the name i2cworld_inc3.
Well these charlatans get away with their fraud schemes, as they claim no liability for their product not working. They claim that in their adverts the item sold is to the mark. When I dropped them a mail.
Stating that they had duped me around Christmas time for a Nokia 520 phone I had purchased from them via the eBay they sent me this mail.
I next sent eBay a mail via EBay Guarantee “Raise a Claim”. I stated clearly on how the buyer had hoodwinked me into buying their phone via a reliable online`web site. This is the reference mail sent to them.
A member of eBay who took down all the particulars related to my case and said the management would contact me shortly on phone.
Later in the day I was contacted by another personnel who tried to woo me with that they has nothing to do with transactions that happened on EBay Global Easy Buy. They also tried to point out that the advert given by the party was in line with their marketing ethics. This is the jest of the matter and the mail sent to me terminating any claim I had made.
The caption at the top of this mail had me in splits “EBay Guarantee –Don’t worry-Buy Happy!
And the link provide in the mail
http://geb.ebay.in/g/ImportHubViewItem?itemid=111233206586
Must have been hidden on the day I had purchased the item if I had seen what was advertised I certainly would not have bought the phone. Now that my rant is almost over I have a few questions for eBay.
1.Is it legal to sell under-contract locked phone, which are probably stolen/lost in USA (as it is still under contract.)
2. Has eBay scanned the document to see where it has been mentioned that the phone will not work in India?
3.I have been through this link of yours
It does
leave loopholes for nefarious activities to be preformed. I feel you should
make changes to your policies for the sake of your authentic buyers online. When a customer buys from eBay the
customer expects it to be genuine and such listing should not be there in eBay
in the first place, refer to this link –haven’t you a policy against listing of such locked
devices-
http://pages.ebay.co.uk/help/policies/encouraging-illegal-activity.html?clk_rvr_id=571539573674.
Now that I’ve made my point I would also like
to publicly ask the personnel who have been taken for a ride on eBay to post
their views and comment on the justification on eBay’s stance.
