Today was the
most frustrating day of this year, can you imagine trying to book a railway
ticket neigh on bloody 5 hours!! Every time I clicked the final button make
payment I would get the frustrating flash across the screen
'your session has timed out', that’s ok but to have the amount deducted
from your bank account and later credited back was like playing a game of
ping-pong. I needed two tickets to Delhi in the second week of Feb,
and the reservation chart showed only 2 berths available, can you imagine my
frustration if I did not get a confirmed reservation I would have had no other
option but to book by flight from Ahmadabad, as there were no reservations
available on all the trains heading for Delhi during this time frame. I was
like the proverbial bulldog hot on a lead and was determined not to let
go.
My aggravation
grew by the minute; to crown it the frigging lights went off, when they came on
my iMac flashes a message this page cannot support this motion you need to
download blab blab, gosh I almost pulled off the little hair I have on my head.
Fuming and cursing I quickly set up my normal desktop and proceeded to go about
my booking. I phoned the customer care folks around a quarter to three, only to
be told by the operator all personnel are busy call after some time. I should
have realized it was Lunchtime and not wasted my time, as everyone in this part
of the world knows, govt and semi- govt have a fixed agenda i.e., don’t disturb
we are on our lunch break. I did manage to get an operator after quite a few
tries after 3pm.
I was told to
keep trying for the reservations a few more time and I would sure get through,
but what about the amount’s that I’ve been deducted I queered, Oh that don’t
worry sir, it will be refunded in three four working days! Some consolation!!
Any way to cut a long story short , I did succeed in making my booking, an episode
that will last me a lifetime.
